Web chat channel

Web chat agent for your site

One script. An agent that actually helps.

A widget you install by pasting a single line of code into your site or online store. It qualifies the visitor, answers from your real catalog and knowledge base, and records the contact in your CRM with the full history.

For marketing and e-commerce teams that get traffic and watch it leave without a trace.

  • Installed with one script
  • Your brand's colors and tone
  • Helps before asking for an email
  • The lead lands in your CRM
The problem

The traffic arrives. Then what?

Most sites lose the conversation before it even starts.

Visitors who leave no trace

They land, look around, don't find what they came for and go. You never learn who they were or what they needed.

Forms that scare people off

Asking for name, email and phone before answering the first question sends most visitors straight to the close button.

Chatbots that answer nothing

Option menus and canned replies that end in "a rep will contact you". Visitors spotted that trick a long time ago.

Leads lost on the way

What was discussed in the chat never reaches the CRM, or arrives late and without context for whoever has to follow up.

What the agent does

From anonymous visitor to qualified lead

No entry friction, no generic answers.

Installed with one script

Paste a line of code before the closing body tag and the widget is live. Works on your site, your landing pages or your online store.

Help first, details later

The agent starts solving from the very first message. It doesn't need an email address to be useful: contact details come up once there's a reason to share them.

Answers from your real catalog

It looks up products, availability, prices and conditions in your own sources instead of repeating generic copy.

Qualifies the visitor

It asks just enough to know whether this is a real opportunity, what they need and how urgent it is. No interrogation.

The lead gets recorded

When the conversation ends, the contact and a summary are created in your CRM with the full transcript, ready for someone to follow up.

Wearing your brand

Colors, type, avatar, greeting and tone of voice are all configurable, so the widget looks like part of your site rather than a bolted-on patch.

The intelligence behind it

It answers with what you actually know

The agent is fed by your content, not by the open internet. And it knows where its limits are.

Your own knowledge base

Load your FAQs, product sheets, shipping policies and internal documents. That's what the agent answers from.

Reads the intent

It tells someone comparing prices apart from someone ready to buy today, and adapts the conversation and the handoff moment to each.

Knows when it doesn't know

If a question falls outside its knowledge base, it says so and hands off to a person instead of improvising an answer.

What changes

Your site stops being a brochure

More visitors who identify themselves

Having a conversation is easier than filling in a form, and it yields better information than a form ever will.

Immediate help, always

Visitors get an answer the moment they have the question, not when your office hours start.

Your reps call prepared

Every lead arrives with the whole conversation: what they wanted, what they objected to and what they were told.

Scales without headcount

It handles many conversations at once. Answer quality doesn't depend on how many people happen to be online.

IgnacIA ecosystem

The same agent, across your channels

What the agent knows and can do on your site applies just as well on WhatsApp and over the phone.

A conversation that starts in web chat can continue on WhatsApp: same agent, same context.

How many visitors slipped away this week?

We'll install the agent on your site with your own content so you can watch it talk to real traffic.